Privacy policy.

Privacy Policy
Riverstone Financial Pty Ltd
ABN: 65 610 232 981
Effective Date: 26/09/2024
Website: riverstonefinance.com.au

At Riverstone Financial Pty Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information from you when you:

  • Visit our website riverstonefinance.com.au

  • Apply for a loan or seek mortgage advice

  • Subscribe to our newsletter or contact us via forms on our website

  • Communicate with us via email, phone, or in person

  • Use any other services or interact with us in relation to mortgage or financial services.

The types of personal information we may collect include, but are not limited to:

  • Full name

  • Contact details (address, email, phone number)

  • Date of birth

  • Employment details

  • Financial information (such as income, assets, liabilities, and credit history)

  • Identification documents (driver's license, passport, etc.)

  • Any other relevant information needed for assessing your loan application.

2. Use of Personal Information

We collect and use your personal information for purposes including, but not limited to:

  • Providing mortgage broking and financial services

  • Assessing your eligibility for loan products

  • Submitting loan applications on your behalf to lenders

  • Communicating with you regarding your loan application or other services

  • Complying with legal and regulatory requirements

  • Improving our services and website functionality.

3. Disclosure of Personal Information

We may disclose your personal information to third parties, including but not limited to:

  • Lenders, banks, and financial institutions when submitting loan applications

  • Our service providers and business partners (e.g., credit reporting agencies)

  • Regulatory bodies and government authorities as required by law

  • Any third party you have authorized to receive your personal information.

We will take reasonable steps to ensure that any third-party recipients handle your information in accordance with the Australian Privacy Principles.

4. Security of Personal Information

We are committed to ensuring the security of your personal information. We take reasonable steps to protect your data from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and procedural safeguards to keep your information secure.

5. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to access or update your personal information, please contact us using the details provided below. We may require verification of your identity before providing access to your information.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your user experience. Cookies help us understand how users interact with our website and enable us to improve its functionality. You may adjust your browser settings to refuse cookies if you prefer, but this may affect the website's performance.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised policy will take effect when it is published.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Riverstone Financial Pty Ltd